Terms and Conditions

Terms and Conditions

These Terms and Conditions were updated on 1st January 2017.

Hello Community Member,

Larder360 are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the Contact Page or by Clicking Here

Our Contact details:

Food Discovery Limited = T/A Larder360
Unit 16 Westlink Commercial Park
Oranmore
Galway
Co. Galway
H91 D951

Phone:  091 792899
Email: info@larder360.com

Minimum Order Total

There is no minimum quantity but there is a minimum order total of €25.00

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any item(s) that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Cart’ to revise your items. Once you happy with your selections and quantities, click on ‘Proceed to Checkout’. You will be first asked if you want to use a coupon code, then asked for your Billing and Shipping Details and then to select which Friday you wish to have your delivery made.
Orders for a delivery on the Friday of that week Must be received by Thursday 11:00 AM. All orders received after this will be delivered the following Friday.

By making a purchase on our website, you are agreeing to abide by these Terms and Conditions. To view our Privacy Policy Click Here

­Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. For further information regarding cookies, please visit www.aboutcookies.org
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  1. Take and fulfill customer orders
  2. Administer and enhance the site and service
  3. The email address will be used to send out periodic newsletters. You will have the opportunity to opt out of these emails at any time.

Currency

All Prices are in Euros.

Irish Law

These Terms and Conditions are governed by Irish Law. The place of litigation is the Republic of Ireland.

Payment

We accept all major credit cards. Do not send credit card information via e-mail. When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Gift Vouchers and E-Vouchers

  1. A Gift Voucher is sent out via post.
  2. Gift Vouchers are valid for 1 year from Date of Purchase.
  3. Gift Vouchers and be used to purchase any of the current products found on our website.
  4. Gift Vouchers and are non-refundable and may not be exchanged for cash.
  5. You may not purchase items that total a value less than the Gift Vouchers value.
  6. Gift Vouchers and are Non-transferable.

Delivery

We currently only deliver to within Galway County Boundaries (or very close to it) If you are OUTSIDE of Galway, Please use our contact form as we might be able to deliver to you.

We deliver on FRIDAYS ONLY. We are unable to give you a specific time, but it will be between 09:00 and 17:00. Due the unique delivery system we use, you do not have to be in when a deliver is made. If there are any special deliver instructions you wish us to follow, please enter these in the ‘Additional Information’ section of the Checkout Page.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

Firstly, WE DO NOT collect any Credit Card information on our Servers and we do not have access to you Credit card details at any point of the transaction.
The Credit Card transaction is handled by the Bank of Ireland or PayPal, depending on which method of Payment you choose.

Guarantee

We guarantee your satisfaction.

Reaching Us

If you need to reach us, please email us using the link on the Contact Page, alternatively, you can call on 091-792899.

Privacy Policy

For our comprehensive Privacy Policy please Click Here

Returns Policy

Orders can be cancelled via email or telephone, up to 24 hours before the scheduled delivery date. This is 09:00 on Thursday’s. After this time, cancellation of the order and refund is not possible due to the perishable nature of the goods.

Faulty or Damaged Goods

If the goods delivered are incorrect or if they are faulty or damaged we will, at Larder360 discretion, either give a refund or resend the order. The complaint must be received within 5 working days.

Force Majeure

We assure our customers that we will do our best to meet their requirements. Variations or cancellations may be necessary due to unforeseen circumstances such as an Act Of God, war, bad weather conditions, strike actions, labour disputes, fire, floods or other causes beyond the control of Larder360.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Regards,

Larder360 Community Support Team
email: info@larder360.com
phone: 091-792899