Terms and Conditions
These Terms and Conditions were updated on 1st January 2017.
Hello Community Member,
Larder360 are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the Contact Page or by Clicking Here
Our Contact details:
Food Discovery Limited = T/A Larder360
Unit 16 Westlink Commercial Park
Phone: 091 792899
Minimum Order Total
There is no minimum quantity but there is a minimum order total of €25.00
Making a Purchase
Making a purchase could not be easier. Just browse our store, and add any item(s) that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Cart’ to revise your items. Once you happy with your selections and quantities, click on ‘Proceed to Checkout’. You will be first asked if you want to use a coupon code, then asked for your Billing and Shipping Details and then to select which Friday you wish to have your delivery made.
Orders for a delivery on the Friday of that week Must be received by Thursday 11:00 AM. All orders received after this will be delivered the following Friday.
- Take and fulfill customer orders
- Administer and enhance the site and service
- The email address will be used to send out periodic newsletters. You will have the opportunity to opt out of these emails at any time.
All Prices are in Euros.
These Terms and Conditions are governed by Irish Law. The place of litigation is the Republic of Ireland.
We accept all major credit cards. Do not send credit card information via e-mail. When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Gift Vouchers and E-Vouchers
- A Gift Voucher is sent out via post.
- Gift Vouchers are valid for 1 year from Date of Purchase.
- Gift Vouchers and be used to purchase any of the current products found on our website.
- Gift Vouchers and are non-refundable and may not be exchanged for cash.
- You may not purchase items that total a value less than the Gift Vouchers value.
- Gift Vouchers and are Non-transferable.
We currently only deliver to within Galway County Boundaries (or very close to it) If you are OUTSIDE of Galway, Please use our contact form as we might be able to deliver to you.
We deliver on FRIDAYS ONLY. We are unable to give you a specific time, but it will be between 09:00 and 17:00. Due the unique delivery system we use, you do not have to be in when a deliver is made. If there are any special deliver instructions you wish us to follow, please enter these in the ‘Additional Information’ section of the Checkout Page.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
Firstly, WE DO NOT collect any Credit Card information on our Servers and we do not have access to you Credit card details at any point of the transaction.
The Credit Card transaction is handled by the Bank of Ireland or PayPal, depending on which method of Payment you choose.
We guarantee your satisfaction.
If you need to reach us, please email us using the link on the Contact Page, alternatively, you can call on 091-792899.
Orders can be cancelled via email or telephone, up to 24 hours before the scheduled delivery date. This is 09:00 on Thursday’s. After this time, cancellation of the order and refund is not possible due to the perishable nature of the goods.
Faulty or Damaged Goods
If the goods delivered are incorrect or if they are faulty or damaged we will, at Larder360 discretion, either give a refund or resend the order. The complaint must be received within 5 working days.
We assure our customers that we will do our best to meet their requirements. Variations or cancellations may be necessary due to unforeseen circumstances such as an Act Of God, war, bad weather conditions, strike actions, labour disputes, fire, floods or other causes beyond the control of Larder360.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Larder360 Community Support Team